Housekeeper

Location Hotels

Schedule Part-Time/full time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

What will I be doing?
Reporting directly to the Housekeeping Manager, you are responsible for performing the following tasks to the highest standards:

• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linens, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain the trolley on a daily basis
• Be environmentally aware
• Dispose of waste accordingly
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures
• Assist other departments wherever necessary and maintain good working relationships
• Inspect guest rooms according to hotel standards
• Ensure cleanliness in guest rooms and hotel facilities
• Assist in training new team members and re-training of fellow room attendants

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on their own and with teams
• Must be able to work a flexible schedule, including evenings, weekends and holidays
• A clean Criminal Record Check required

No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each time.

Our client is an equal-opportunity employer. They believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. They are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Our client has a diverse portfolio of locations, their hotels are found in world-renowned cities and prestigious resorts across Canada. Their hotel is an international brand and offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 1100 managed properties and 19 brands, you’ll find these hotels in your neighbourhood and in more than 74 countries across the globe.